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GUEST TERMS

AND CONDITIONS

All guests must understand and agree to the following terms and conditions:

  • ROOM RESERVATIONS REQUIRE FULL PAYMENT for all bookings not including extras such as Tours and Transportation.  We accept payments only via credit card via PayPal. Added charges for tours and transportation must be paid in cash or credit/debit card upon arrival.

  • CANCELLATION POLICYGuests can cancel free of charge until 14 days before arrival. Guests will be charged the first night if they cancel in the 14 days before arrival. If guest doesn’t show up, the total price will be charged.

  • Check-in time is 2:00 pm; Check-out time is 12:00 noon.

  • Late check-outs are charged extra on an hourly basis and are subject to room availability.  In the event that another guest is scheduled to check into the room being vacated, the guest requesting late check-out must give up occupancy at the designated check-out time.

  • Minimum stay is one night (for stays of 23 hours or less) and must be paid in full before checking in.

  • Guests are reminded to look after the security of their personal belongings and valuables--jewelry, passport, cash, credit/bank cards, laptops, etc.  MaryGold Beachfront Inn will not be responsible for their loss.

  • In the event of power outage, shower heaters will be temporarily unavailable until regular power resumes. During power outage, air conditioners, lights, outlets, and fans will be powered by generator.

  • In the unlikely event that accommodation facilities fail during the planned stay (e.g., plumbing, electrical appliances, furniture, etc.), an alternate room, if available, may be offered for transfer subject to guests acceptance.  However, if no alternate room is available for any reason, MaryGold Beachfront Inn's responsibility shall be limited to the refund of any unused portion of the deposit/payment and to offer help in finding alternate accommodations in El Nido.

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